In what ways do cloud PBX solutions work?

Cloud-based technology, which uses the internet to transfer phone calls, has grown in popularity among enterprises. Instead of using traditional telephony PBX equipment that's local to your office, cloud-based PBX solutions route phone calls through the public internet similar to how email is sent over the internet and is hosted by a third party.

It can help you reduce costs because you don't have to buy PBX equipment or maintain it. It's also flexible because there is no need to add, move or configure hardware when you add/remove employees from your office. Another benefit of cloud-based PBX solutions is the ability to make and receive calls from remote locations such as home and while traveling abroad.

How much does a cloud PBX phone system cost?

Compared to conventional PBX system cloud PBX solutions are generally less expensive. Your cloud PBX phone system costs will depend on several factors including the number of users (e.g., employees) within your organization, the features you require, and the number of phone lines that will be used to make VoIP calls.

Typical prices found in the market start at $10 per user at which you can get a good system. However, we recommend at least $15 per user if you want to have a good system and also negotiate with our sales team to get the best price available in the market.

What are the different types of cloud PBX providers?

There are basically four main categories of VoIP providers:

- Residential VoIP Providers (e.g., Skype)

- Hosted Business Phone System Providers (the largest players in this space include 8x8, RingCentral, Vonage)

- Traditional Telecom carriers (e.g., AT&T, Century Link, Frontier, Verizon, etc.)

- The Hybrid Providers (a company that provides VoIP services but also sells traditional telecom service).

What are the different types of cloud PBX solutions?

There are several types of cloud-based PBX solutions that vary in their features and functionality.

The basic PBX system is a call management system that can make/receive calls from users within the company using only an internet connection. In addition, it provides basic phone services such as call forwarding or voicemail. The advanced solution includes all the features of the basic solution with advanced features such as auto-attendant, music on hold, ring groups, etc.

A cloud PBX system can also be packaged to include Cloud Contact Center functionality. This provides businesses with the ability to create a virtual call center without having to invest in expensive equipment or train agents. The key benefits of this solution include the ability to create a multi-lingual workforce with support for multiple departments.

Is there any maintenance for a cloud PBX system?

cloud PBX solution, the responsibility of maintaining and upgrading the phone system are outsourced to a third party. This allows your business to focus on its core competencies while it takes care of the equipment upkeep.

What are some examples of cloud PBX providers?

There are several cloud phone providers available in the market today:

- 8x8 offers hosted PBX, Cloud Contact Center, and Cloud PBX solutions

- My office offers hosted PBX with basic features such as cloud faxing, voicemail, auto-attendant, etc.

- RingCentral is another leading solution in the market that includes several advanced features including call routing based on caller ID or time of day to name a few.

- Vonage is another popular solution that uses regular phone lines to make calls. It offers a range of hosted PBX solutions with advanced features such as Unified Communications, CRM integration, etc.

- Zultys offers hosted PBX with advanced features including video conferencing, virtual faxing, web conferencing, etc.

- There are several other providers in the market that can be easily found by doing an internet search for "Cloud PBX Providers".